Terms & Conditions
1. A provisional booking made via telephone or e-mail which will be held for a period
of 7 days only, until which time a £100 deposit must be paid. The deposit is non-refundable in the event of cancellation, unless terminated
by the caravan owner. Any bookings made less than 14 days before a holiday must be paid using a credit or debit card and there
will be a small fee to cover card charges.
2.The Outstanding balance payment must be received no later than 8 weeks prior
to the commencement of the holiday. Should your accommodation become unavailable due to circumstances beyond our control, a full refund
will be given. If a cancellation is made after the full balance has been paid, 50% of the total hire charge will be payable. If less
than 14 days notice of cancellation is received, then the total hire charge will be payable. This remains entirely at the discretion
of the caravan owner.
Should you wish to cancel your holiday, you must notify the owner in writing. Written notification must be sent
recorded delivery, as a cancellation cannot take effect until written confirmation is received. If we do not receive written confirmation
of your cancellation before your holiday has commenced, no refund will be given.
3. A £50 security deposit will be added to the
balance payment and will be returned within 14 days following your departure when the caravan is deemed to be clean, tidy, free from
damage and all inventory complete. You must notify the caravan owner immediately of any damage caused during your stay. Please remove
all dirty footwear before entering the caravan. No playdoh -childrens clay, feltip pens are allowed.
4. Sleeping Capacity:
The maximum number of people allowed is 6 and extra persons cannot be accommodated.
5. The hirer of the caravan must
be 25 or older, and must be present during the occupancy of the caravan. The caravan is only available for rent by families and responsible
couples. The park will not allow all male or all female parties.
6. No pets allowed, if pets are found in the caravan, you will be
asked to vacate immediately and no monies will be returned to you.
7. Strictly NO SMOKING inside caravan.
8. The maximum hire period
allowed is 28 days.
9. The area surrounding the hire caravan must be kept clean and tidy at all times.
10. Clothes are to be dried
on the airer provided, at no time are they to be dried over heaters. Clothes lines are not to be erected.
11. Park speed limits must
not be exceeded.
12. Please keep noise to a minimum and show consideration to other caravan owners and occupiers at all times. In the
event of behavior likely to cause offence or damage to other users of the facilities, the park management reserves the right to remove
any offenders from the park without redress.
13. All persons using the entertainment complex must honour the Quay West club rules.
Membership is discretionary and may be withdrawn at any time by the park management.
14. Litter and refuse must be disposed of in
the designated areas provided by the park.
15. Ball games are to be played in designated areas and not between caravans.
16. No motorcycles
are allowed on the park without the express written permission of the park manager.
17. Use of a barbecue is permitted; although we
do not provide one. However, please keep it well away from the caravan.
18. Do not disarm smoke alarms. Press hush panel located on
the alarms themselves should they be activated during cooking activity.
19. Duvets and pillows are provided, however sheets, pillow
cases, duvet covers and other linen items such as towels, tea towels and cloths are not provided.
20. Hire prices include gas and
electricity during your stay.
21. Please do not park cars on grassy areas. Please use tarmac driveway at all times. Use designated
overflow car parks provided by the park if necessary.
22. We the owners will not be held responsible for any injury, death, loss of
property, damage suffered by the hirer or any member of the your party. Your belongings are also at your own risk during your stay.
23.
Park rules apply.
24. Prices given on the prices & availability page is for accommodation only and does NOT include entry to Funworks
complex. Passes can be obtained from the park receiption on arrival.
25. Check in time 2.00pm on day of arrial and check out 11am on
day of departure.
26. Data protection and Privacy: Information provided on Booking Forms will remain confidential
and will not be disclosed to a third party or used for any other purpose.
27. All security deposits will be refunded via bank transfer
to the account nominated at time of booking subject to Terms and Conditions above being met.
